Shipping policy

Shipping Policy

Last Updated: June 2026

At DogGuard, we're committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Order Processing

All orders are processed within 1–2 business days after payment has been successfully received.

Orders are processed Monday through Friday, excluding weekends and public holidays.

Once your order has been shipped, you will receive a confirmation email with your tracking information.

Shipping Time

We offer FREE Insured Shipping on all orders.

Estimated Delivery Time:

  • 5–8 Business Days

Please note that delivery times are estimates and may vary depending on your location, weather conditions, customs processing, or carrier delays.

Order Tracking

As soon as your order ships, you'll receive a tracking number via email so you can monitor your package every step of the way.

If you haven't received your tracking information within a few business days after placing your order, please contact us and we'll be happy to assist you.

Shipping Destinations

We currently ship to customers across the United States.

If you have questions about shipping to your location, please contact our support team before placing your order.

Delays

While we do our best to meet our estimated delivery times, occasional delays may occur due to circumstances beyond our control, including:

  • Severe weather conditions
  • Carrier delays
  • Customs inspections
  • High shipping volumes
  • Public holidays

We appreciate your patience and understanding should any unexpected delays arise.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before completing your purchase.

DogGuard is not responsible for orders delivered to an incorrect address provided by the customer.

If you notice an error in your shipping information, contact us immediately. We'll do our best to update your order before it ships.

Lost or Damaged Packages

All orders are shipped with insured delivery.

If your package is lost, arrives damaged, or you experience any shipping issues, please contact us as soon as possible. Our team will investigate the issue and work with you to provide the best possible solution.

Contact Us

If you have any questions about shipping or your order, please contact us:

DogGuard Customer Support

📧 Email: vallaperril@outlook.es

Our team is always happy to help and will respond as quickly as possible.